Difficulty in accessing the learning management system (LMS) or online platform. Login/authentication issues, including forgotten passwords.
Access problem
Access problem with different web browser.
Internet Connectivity Issues
Slow or unreliable internet connections can disrupt the learning process.Limited access to high-speed internet in certain regions or for specific learners.
Server Downtime
Unplanned server outages or maintenance that affect access to online resources Insufficient server capacity to handle high traffic during peak times.
Audio and Video Problems
Poor quality audio or video in online lectures or instructional materials. Incompatibility with audio/video hardware or software.
Online Assessment Challenges
Technical glitches during online exams or assessments.Difficulty in submitting assignments or assessments due to technical issues.
Hardware Compatibility
Incompatibility issues with different devices (computers, tablets, smartphones) and operating systems. Lack of required hardware specifications for running certain learning platforms or applications.
